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Revelate ERP

Daily dispatch

The secretary of a 50 staff jewel setting business receives the morning orders. The first order is for 40 bracelets, with ten gems a piece and the items should be polished. Deadline is... yesterday!

He needs to:

He sets up an order, searches for the appropriate product and ... Damn! The "10 gem bracelet" does not include polishing. So he needs to go to the 'new product' screen to create the "10 gem bracelet, polished" product.

Then he must go to the workflow screen to re-create the entire manufacturing process for this product, remembering each step. Finally he can go back, enter the items in stock and create the order.

Once that is done, he still has to root around the system to find the place where the labels are printed, as this inflexible software assumes it is someone else's job. At long last he can dispatch the items for production.

Convoluted? And only possible because our heroic employee is a five star expert with this system. Many would have given up, scribbled the label on a bit of paper and kept track of what was going on in their own excel sheet.

Then he opens the next order. "Bracelet with 9 gems, polished"...

The Revelate solution

This company has a standard workflow with a number of optional steps and a variety of items that can go through this workflow. Revelate is flexible enough to accommodate this concept, so it's easy:

  1. Create a new order for 'jewel setting'
  2. Enter the number of pieces and other parameters (10 jewels per piece)
  3. Check the 'Polishing' box
  4. Click the 'Print Labels' button at the bottom of the screen

Hang on! 'Print Labels' button? Isn't it highly unusual for the secretary to also distribute the parts? How could one possibly have the foresight to put it on this screen?

Indeed, no one can. But that's the beauty of customization - you get the benefit of hindsight. It becomes easy to cater for those myriad situations where a company's needs differ from the 'norm'.

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